That Business Show 2.0 is a daily online videocast and podcast that speaks with entrepreneurs and business professionals about business building tips and aims to give the listeners tools, tips and resources to grow their own business. Find it online each morning at www.thatbusinessnetwork.com from 9am to 10am M-F EST.
Disruption in the workplace impacts both the bottom line and employee culture. As the labor pool evolves, differences in communication styles, appearances and backgrounds present challenges to leadership in trying to manage conflict resolution. It is important to remain cognizant of how the brain processes information and how you, the leader, can use this knowledge to your advantage to minimize or even eliminate disruption in the workplace. Joe Fedison was our guest in this segment and is an Expert in the field of how brain chemistry impacts decision making and how to achieve favorable results by applying his techniques. Author, Trainer, Speaker, and Business Mentor, Joe has dedicated his life to mastering effective communication techniques.
The brain uses 20% of the body’s energy each day. As the day progresses, decision fatigue can set in and impacts the person’s ability to make clear and effective decisions. Recognizing that this exists is one of the key takeaways from this discussion. By arranging important meetings and decisions earlier in the day will result in better decisions made. Joe shares with us a study that showed how the number of favorable outcomes that Judges make peaks early in the morning and then trends downward throughout the day to the disadvantage of the offending counterpart. If you understand this and how the brain allocates resources throughout the day, you can take advantage of this from both ends, whether as a salesman making a pitch earlier in the day, or as the one who is making the decision on a pitch.
Joe talks about the evolution of the brain and how earlier mankind lacked a developed prefrontal cortex which is responsible for personality, expression and decision making. As it developed, it came into conflict with the hypothalamus which was an older area of the brain and helped keep people safe when confronted with a threat. It caused people to react in the traditional fight or flight way that we all know of when we encounter a threat. Today as our society has evolved into an intellectual society, our brain can perceive differences in opinions or others not liking us as “threats” and if we are not cognizant of this, we can react irrationally with the fight or flight response. By understanding that you need to shut off that area of thought and allow the pre-frontal cortex to analyze and then respond, you give yourself a much better chance of a favorable outcome to the dispute.
Filetype: MP3 - Size: 21.65MB - Duration: 23:39 m (128 kbps 44100 Hz)
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